Delivery Policy

At Amazthing Music Store, we strive to provide you with a seamless and delightful shopping experience, including a reliable and efficient delivery service for your percussion instruments and various musical accessories.


**1. Order Processing:

  • Orders are processed within 1-2 business days after payment confirmation.

  • Please ensure that your shipping information is accurate to prevent any delays.

**2. Shipping Methods:

  • Delivery will be conducted using Gdex , J&T Express to ensure the safe and timely delivery of your orders. 

  • Standard shipping options are available, and expedited shipping may be offered for select items.

**3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight and destination of your order.

  • We may offer free shipping promotions, so keep an eye out for those exciting opportunities.

**4. Delivery Timeframes:

  • Estimated delivery times vary depending on your location and the chosen shipping method. Estimated delivery duration 3-5 working days (West Malaysia); 10 working days (East Malaysia).

  • You will receive a tracking number once your order is dispatched, allowing you to monitor your shipment's progress.

**5. International Shipping:

  • We welcome international customers! International shipping rates and delivery times may vary.

**6. Order Tracking:

  • Track the status of your order easily using the provided tracking number.

  • For any concerns regarding your shipment, our customer service team is here to assist you.

**7. Shipping Updates:

  • Stay informed with regular updates on your order's shipping status.

  • In case of any unexpected delays, we'll promptly communicate with you and provide alternative solutions.

**8. Returns and Exchanges:

  • Refer to our Returns and Exchanges Policy for information on returning or exchanging items.

 

Thank you for choosing Amazthing Music Store! We are dedicated to ensuring your musical treasures reach you with care and efficiency. If you have any questions or require further assistance, please contact our friendly customer service team.


Happy shopping and enjoy the magic of music with Amazthing!


Note: This delivery policy is subject to change. Please review the policy regularly for updates.